Guard Home Warranty Privacy Policy


This Privacy Policy discloses the privacy practices for www.guardhomewarranty.com. This notice applies solely to the information collected by this website. It will notify you of the following:

    1. What personally identifiable information is being collected from you through the website, how it is used and with whom it is shared
    2. What choices are available to you regarding the use of your data.
    3. The security procedures in place to protect the misuse of your information.
    4. How you can correct any inaccuracies in the information.

Information Collection
We may collect different types of information, including, but not limited to, personal information, demographic information, log, Device (hereinafter defined) and aggregate data. Sometimes we collect combinations of all these types of information. In each case, when using Guard Home Warranty website, it is indicated on the on that site whether any personal or demographic data must be provided for you to access and use the Guard Home Warranty website and/or purchase the requested Product or Service.We will not sell or rent this information to anyone.

Registration Information
We will collect personal information from you if you register with the Guard Home Warranty and/or place an order for our Products or Services, which may include, but is not limited to, name, address, phone number(s), email address(es), and any other information about you we consider relevant (“Personal Information”) which you willfully provide.

Technology Collected Information 
In addition to any Personal Information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies such as cookies, browser analysis tools, and web server logs. As you use our Guard Home Warranty website, your browser and devices communicate with servers operated by us, our business partners and our Product and Service providers to coordinate and record the activity and fill your requests for our Products and Services and information (“Usage Information”). We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Guard Home Warranty website, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer or other device used to access the Guard Home Warranty website (any, a “Device”). A Device Identifier is a number that is automatically assigned to the Device used to access the Guard Home Warranty website, and our computers identify your Device by its Device Identifier. We may also collect information about the website you were visiting before you came to our Guard Home Warranty website and the website you visit after you leave our Guard Home Warranty website, if this information is supplied to us by your browser. We may use this Usage Information for a variety of purposes, including to enhance or otherwise improve the Guard Home Warranty website.

The information from cookies and related technology is stored in web server logs and also in web cookies kept on your Device(s), which are then transmitted back to our Site by your Device(s). These servers are operated and the cookies managed by us, our business partners or our service providers. For example, when you visit Guard Home Warranty website, we and our service providers may place cookies on your Device(s). Cookies allow us to recognize you when you return, and may track and target your interests in order to provide a customized experience. They also help us detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Guard Home Warranty website. Some cookies contain serial numbers that allow us to connect your activity with Guard Home Warranty website with other information we store about you in your profile or as related to your interactions with Guard Home Warranty website. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. If you choose to disable cookies on your Device, some features of the Guard Home Warranty website may not function properly.  

Sharing
Guard Home Warranty collects data about your activities that does not personally or directly identify you when you visit our website. We use Google Analytics to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Third Party Analytics
We use third parties’ analytic and tracking tools to better understand who is using the Guard Home Warranty website, how people are using the Guard Home Warranty website and how to improve the effectiveness of the Guard Home Warranty website and its content, and to help those parties serve more targeted advertising to you across the Internet or help us serve more targeted advertising to you. Those third party companies may use cookies, pixel tags or other technologies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the Guard Home Warranty website, Device Identifiers, type of operating system used and other website(s) you may have visited. They might combine information they collect from your interaction with the Guard Home Warranty website with personal information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

Some of the analytic and tracking tools we use are Google Analytics and Google Analytics Advertising. The Google Analytics Advertising features we use include the following:

  • Remarketing
  • Google Display Network Impression Reporting
  • Google Analytics Demographic and Interest Reporting
  • Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers

If you wish to manage your Google accounts, you may visit: https://www.google.com/settings/u/0/ads/authenticated

If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout/

Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

    • See what data we have about you, if any
    • Change/correct any data we have about you
    • Have us delete any data we have about you
    • Express any concern you have about our use of your data

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 1 (800) 600-5129 or via email at support@guardhomewarranty.com.